Posted by davis
I have been trying to resolve a damaged claim with Adorama and re-shipment since December 18,2018. I keep getting the same response in every email and by different customer service representatives, either waiting on Shipping. The worst part is i have to always email and request a status update, not once has Adorama emailed me with a status report. Very disappointed. I am still waiting over a month and half and on Shipping to do something, when I ask what the hold up is. All i receive in my canned email response is waiting on an update from shipping. Adorama does not care about customers or customer service.
