GoPhone customer service

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Customer Support

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Phone: 800-331-0500

  • How to reach a live person:
    • Press 0 when recording begins, after initial recording. Then press 0 repeatedly until you finally get a live person.
  • Hours of Operation:
    • Mon-Fri: 7am - 9pm MST
      Sat: 9am - 6pm MST
  • Email:
    • This information has not been added.
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  • Customer service link:
  • Main Company URL:
  • Description:
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User Reviews

15
Nov

Posted by admin


on 11/15/16 at 6:00AM

Telecom file is committed to provide AT&T Paygo account real reviews and resources for its visitors. Read full features before login.

12
Jun

Posted by Anonymous


on 6/12/16 at 6:50PM

I just returned from living in East Africa. I had cheaper and better service there than with AT&T - seriously. I will be changing my cell service to one several friends have suggested. I will not buy anymore products from AT&T.

14
Aug

Posted by No screen name


on 8/14/15 at 10:55AM

Stood in line for 15 mi utes a d the. Would not take my order becau because I wAs going to order 10 foot long club subs I would have to call on my order of he could not do it then he would sure mess up my order I had people working I sure will go where they want my business it happen on glondia,il.

03
Aug

Posted by Anonymous


on 8/3/15 at 1:25PM

$135.00 for one month service, but if I give you 10 more you will refund 45. 5 days usage, you had the overpayment on 8/1 and 8/3.

02
Sep

Posted by Anonymous


on 9/2/14 at 4:46AM

I switched phones back to old phone now my phone says no sims what to do

View all 147 GoPhone customer service reviews »
Customer Service Ratings

Based on 460 votes.

2.3

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GoPhone customer service news
AT&T PREPAID is the new GoPhone, and you can get two free months of service after 12 months

Until recently with the idiotic unlimited plan, all the GoPhone plans were unthrottled high speed data with low lag, plus same in-store customer service as postpaid AT&T. Whereas Cricket uses proxy servers, high lag, capped speeds. Different SIM cards ...

AT&T increases data allotment for GoPhone prepaid plans

They don't really want you to use them (as evidenced by the lack of support for them) all of the carriers have been improving their prepaid plan offerings lately with the hopes that you'll abandon your MVNO in favor of the real deal. Friday, AT&T ...

AT&T Now Offers Discounts for Prepaid Multiline GoPhone Users

Families with up to five lines or businesses with up to 10 lines can now get discounts of up to $150 a month for multiline GoPhone accounts. AT&T, GoPhones, prepaid phones, no-contract phone, smartphones, mobile carriers. AT&T has unveiled a new ...

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