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MY WIFE AND KIDS WERE MEETING ME IN CHARLESTON, S.C. THE WEEKEND OF APRIL 16 TO 17 AND HER FLIGHT WAS CANCELLED. SHE CALLED BUDGET AT THE CHARLESTON AIRPORT AND TOLD THEM THE SITUATION. THE PERSON SHE TALKED TO SAID THEY WOULD HOLD THE RESERVATION FOR 24 HOURS. THE NEXT MORNING SHE DECIDED TO DRIVE DOWN TO CHARLESTON AND CALLED TO CANCEL THE RESERVATION. AT THAT POINT SHE WAS TOLD THE RESERVATION HAD ALREADY BEEN CANCELLED AND NO CARS WERE AVAILABLE. LUCKILY, SHE WAS NOT FLYING IN THAT AFTERNOON. CUSTOMER SERVICE IS VERY WEAK AT THE CHARLESTON AIRPORT BUDGET.


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