Flag US Internal Revenue Service Customer Service Review

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I was shocked to find out that the customer service at the IRS was actually prompt, helpful and easy to get a hold of. I called the number on this site, waited on the line for about 2 minutes, and somebody picked up that was able to answer my questions regarding the status of my refund. I wasn't transferred to any other departments, managers, etc. and was off the phone within 5 minutes. Who could have imagined it would be that easy? I never thought I'd say this, but private companies could learn a lesson in running effective customer service from the government!


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