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Tried unsuccessfully to call customer service number and only heard 2 minute wait time over and over again. After 20 minutes of waiting I tried the chat room. After 2 disconnected chat times I reached a 3rd chat person. After 3 case numbers, the 3rd person told me I should wait until the end of day to receive my pictures that were sent out July 7 (today is the 20). I paid almost $15 shipping for my photos- but I was told by chatter #3 to call back if pictures don't arrive. So I guess I will have a 4th chat room rep to repeat my story and get a new case number. Horrible service!!


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