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Repair service is horrendous. I called in outage around 5 am. Around 10am I receive text power was restored! That was a lie! The power was not restored. Do I reported outage again. 4 hours later there are still no crews in Waterloo SC when I was already told crews had been dispatched. Nor does Waterloo SC or Lauren's county show on your outage map. I just came back from driving around looking for downed lines/transformers etc and Duke Rnergy crews. No crews are in the area nor could I find the damage. You need to put the lines underground since you are unable to maintain them above ground and how about clear cutting?


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