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PSEG is unable to be coming tatted or giving any information to customers without power in my area. Called and PSEG answered to say the lube us busy. Tried the app, but it would not allow me to log in. Asked for support to log in to ask for a status check on our power being restored. When documentation was submitted, PSEG website said something was wrong on their end and to try back later. Used my cell phone to report an outage by texting. The website states that it will update in the status if you type "stat". We did, but received a response saying something was wrong and to call the customer service line, which does not pick up! Finally got a nice gentleman on the phone after waiting 30 min. He said nothing was updated on the status since the storm so he could not give us an update. Very unsatisfied customer!!!!


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