EasyJet customer service

Find contact information for EasyJet customer service and technical support below. While here, don't forget to rate your customer service experience, add comments and find the latest EasyJet customer service news.

Customer Service

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  • Hours of Operation:
    • 08:00 to 20:00 hrs every day (UK time)
  • Email:
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Customer Support

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User Reviews

Posted by Frustrated


Having serious trouble checking in online and tomorrow is Christmas Day and we are flying out Boxing day morning. Help.... Does anyone know if you can go to the airport without boarding cards printed out

Posted by sandra


having trouble checking in online

Posted by teresa


Hi can I travel from luton to scotland with a provisional licences as I dont have passport ?

Posted by Anonymous


I have used this service twice recently and my queries/ problems have both been resolved quickly and efficiently. Thank you.

Posted by Easy Jet


thurs aug 15 was a nightmare.the luggage overweight had been paid on internet when arrival at counter the nasty clerk said it was overweight I said it was pd on internet she said NO and said 556 euros or take bags back. I was put down mistreated and shocked at price which she cheated me and I had no way-------------------------
New Company Policy
-------------------------

When the wise company president learned that his employees were tanking up
on no-trace vodka martinis during their lunch hours, he issued the
following memo:

To all employees; If you must drink during you lunch
hours, please drink whiskey. It is better for our customers to know you're
drunk than to think you're stupid. or recourse other then pay.I discovered this is way they make money low fares and screw you at counter.I will try my credit card co. to help resolve but looks like they have me in a no luck situation I recommend paying a legit airline more money and not getting a shock that would wake a dead man at these luggage robbers.British airways is way I go from now on and will tell everyone NO EASY JET or get screwed royally Lucy Taylor not afraid to sign my name or advertise the rudeness and stealing my money if it helps others.

Customer Service Ratings

Based on 120 votes.

2.4

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Corporate Office

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Customer Service Scoreboard

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EasyJet customer service news

easyJet takes off with Workday HCM

This is due in part to the company culture, which is an essential component of the airline's strategy to recruit talent that will deliver high levels of customer service. With Workday HCM, easyJet will benefit from a cloud application that unifies core ...


easyJet plc : EasyJet growth outpaces Ryanair as discount rivalry rises in Europe

The Luton, England -based airline lifted traffic in the first three months of 2013 even as about 80 jets were idled at Ryanair , where CEO Michael O'Leary recently began a campaign to improve standards of customer service. The UK company also filled 89 ...


Assicurazioni associate ai biglietti aerei: Easyjet e Ryanair multate dall'Antitrust

La fee e il costo del call center imposti da Easyjet ai consumatori riducono sostanzialmente, se non annullano, il diritto al rimborso. E' scorretta qualsiasi ingiustificata imposizione di oneri o frapposizione di ostacoli all'esercizio del diritto ...

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