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My experience with Panasonic Warranty Service was exactly the same as AD.
The only difference I bought my camera at Costco, and I use my camera only for family events.
I sent a camera with lens cover not fully closing, beyond that the camera worked find.
They sent me a bill for $220 (plus the $20 I spent sending it to them) for they were not going to honor the warranty, claiming I had damaged the camera. However the photo they sent me shows a camera with the lens cover closed. This response from Panasonic took more than three weeks after they took possession of my camera.
You can find this same camera on Amazon for $205, you do the math.
There phone staff was most unhelpful, it seems this is there mode of operation.


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