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I booked two rooms a year in advance for a family vacation. When I arrived the girl at the front desk of the Sacramento Natomas Hotel told me I couldnot us US currency to pay. It was Hampton Inns policy not to. I had travelled halfway across the country and brought no credit cards. The girl, who's name was Gao, replied to me that "there are other hotels that do take cash, I should go stay at one of them" Seriously! Thats how you treat customers?


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