Flag Cathay Pacific Customer Service Review

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Someone fraudulently used my card and charged $949.50. I called to speak to your fraud department and was told you didn't have one. Then I was told that my name and info would be given to you accounting department. Well that didn't happen either. Instead the representative told me that accounting wouldn't be able to help me either. Piss poor customer service!! I can't believe that a business such as yours can't investigate fraudulent purchases on credit/debit cards. I have the date and time. You should b able to go online an find out or at best come close to finding out!


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