Digital River customer service

Digital River is an e-commerce company that is headquartered in Minnesota. Digital River offers customer service through an online form, phone and email support.

Customer Service

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    • 24/7
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User Reviews

Posted by Anonymous


Don't trust this company. They continue to charge for canceled subscriptions!

Posted by grimesrl


These are organized crime at its finest. I am a Combat Veteran Marine of 18.5 years. I purchased Microsoft Office for Mac 2011 so I could work at home. I was sent a link from digital river that I saved. It had no order confirmation number. When I try to redownload the product again to the same computer, it says the link is broken. I called and they tell me that I have purchased two products through them, none of which are the aforementioned product. The guy then proceeds to tell me that he cannot help me and hangs up. This place is a joke. Either stand behind your service or get the hell out of selling in the United States.

Posted by Anonymous


My name is Tom Coleman. and the price I was charged is $43.29.



I removed my trial version per your website last evening and it was successful. Why did you charge me for a renewal?



Please refund my account $42.29 immediately and send me a confirming email.



I am going to Chase Visa and let them know what happened ad give them the authorization to block this charge which they will do.

Posted by JONES2973


You Suck Bad Deal You Never Sent Me An Invoice To My Email Address. I Will Get A Refund

Posted by Cthulhu


I have tried to return my HTC vive headset and I keep getting the run around they will not send any return
information just emails saying they will send an email this feels like crooked business practice

Customer Service Ratings

Based on 162 votes.

2.5

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Corporate Office

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Digital River customer service news

Digital River World Payments Announces Partnership with Payment Provider dLocal

Digital River World Payments, a global payments service provider, announced it has entered into a new strategic partnership with dLocal, a technology company and payments leader focused on Latin America and other emerging markets. By integrating with ...


Digital River and Microsoft's Bumpy E-Commerce Road

It's been an interesting couple of weeks for Digital River. Its deadline to re-sign Microsoft to an extension of the Microsoft Operations Digital Distribution Agreement, which would continue Digital River provision of Microsoft Store's e-commerce ...


More To Come For Holiday: Digital River

Minnetonka, Minn. — Hanukkah is next Tuesday and Christmas is only 13 days away, but the holiday season is far from over for retailers and their customers. According to e-commerce services firm Digital River, three of the top 10 busiest shopping days ...

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