Posted by Rowena
Their customer care number is like a black hole. I have been on hold for over 30 minutes and this is my 3rd call in a week. I'm changing my mind about patronizing Cathay Pacific.
Terrible customer service.
Cathay Pacific customer service
Find contact information for Cathay Pacific customer service and technical support below. While here, don't forget to rate your customer service experience, add comments and find the latest Cathay Pacific customer service news.
- How to reach a live person:
- You need to wait through the entire intro message. Then, do not press 0 or else you will get disconnected. You need to select one of their options and then they will transfer you to a live person.
- Hours of Operation:
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- Email:
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- Customer service link:
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- Description:
- This is the customer service number for USA
User Reviews
12
Sep
08
Dec
Posted by Makayla
My checking account was charged $942.27 for a ticket I didn't purchase. I did not authorize this transaction and have been trying for a week to get a refund. Horrible customer service! I have been on hold over 45 minutes each time I call and no one seems to know how this happened or how to fix it.
27
Nov
Posted by Anonymous
Someone fraudulently used my card and charged $949.50. I called to speak to your fraud department and was told you didn't have one. Then I was told that my name and info would be given to you accounting department. Well that didn't happen either. Instead the representative told me that accounting wouldn't be able to help me either. Piss poor customer service!! I can't believe that a business such as yours can't investigate fraudulent purchases on credit/debit cards. I have the date and time. You should b able to go online an find out or at best come close to finding out!
20