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Crappy customer service; plan to find another way to handle postage. Call 800 numbers and wait for 15 minutes to be told to leave number for call back in another 15 minutes. Finally get human being after waiting up to 45 minutes but person is not located in America and has difficulty being understood. Many questions few answers. After one hour given a case number and different work order number and told I would be contacted tomorrow by tech in order to schedule an appointment for someone to actually come to business and look at postage machine. Lucky me, problem may be solved by next week. Guess mail/outgoing postage will just have to wait. No one available locally to speak with only this computer. GREAT CUSTOMER SERVICE!!!!


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