Pitney Bowes customer service

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Customer Service

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  • How to reach a live person:
    • Press 9
  • Hours of Operation:
    • 8AM - 5PM EST
  • Email:
    • This information has not been added.
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  • Customer service link:
  • Main Company URL:
  • Description:
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Office of the President

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  • How to reach a live person:
    • Direct Number
  • Hours of Operation:
    • 8AM - 5PM EST
  • Email:
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  • Customer service link:
  • Description:
    • If you can't get your problem resolved, go to the Top.

User Reviews

Posted by Anonymous


Pitney Bowes is impossible to deal with, there is no customer service whatsoever. They make it near impossible to speak to anyone

Posted by Anonymous


Package sent Jan 5. As of Feb 2, I haven't received it. This company is horrible.

Posted by Monica


The website has "contact us" but when u click it, there is no email or phone number. It's ridiculous. I ordered a present on the 5th. It's now the 24th so I track it and it has been in texas at Pitney Bowes since the 12th. Then at 1:30am today it made it to a Pitney Bowes in Nevada. This is the first time I've really shopped online and all of my packages have been on time except this one. I've never heard of this company but I am not at all happy with their service.

Posted by Frank Gucciardi is an employee f


I am having a hard time trying to get in contact with someone from Pitney Bows that I can talk to about one of their employees bullying me. It has gotten so bad that I live in fear everyday. He is taking my mail, there is a federal investigation going on because it has a GPS tracking in it. I have recordings of him and his gf screaming in front of my child. On Monday he attacked my bf and because he is 330lbs and I am 108lbs, when he pushed me my whole back cracked. I feel like I was in a car accident! My ribs on my left side of bruised so I have been trying to take it easy so they can heal. It only hurts when I breathe in. I have not been able to work due to this and I was told if I go to the hospital or tell ANYONE about what has been going on. They will lie and make my life even worse then they have been!! I am scared and I don't know what to do? He is also my landlord, who lives in an illegal apartment in the basement. He punched through the screen in my kitchen window and I did stand in the way because I didn't want him to hurt my bf(the father of my son right in front of my son)... my son is asking me if I am ok, can he kiss the boo-boos Frank gave me. What is your bullying and harassment policy? I am scared to even press charges, he is a big intimidating man! He has cameras watching me 24/7 and I even caught him outside my bedroom window and bathroom window, watching me get dressed... I find new cameras all the time, a few pointing into my bedroom window... Is there anything that anyone can do? I feel violated!! They even went into my room, while I was visiting my family in Virginia and went through ALL OF MY things!! My personal journal, my mail, paperwork, clothes, makeup, etc... They stole what they wanted and packed the rest of just my stuff into boxes and trash bags!! I don't understand how people can treat other people this way? I am going to continue documenting everything... I hope to talk to someone from Pitney Bowes soon? Thank you for your time!! I hope there is something that can be done to help, my life is be threatened and I am scared! PLEASE DO NOT LET HIM KNOW THAT I AM CONTACTING YOU!! I DON'T WANT TO DIE��

Posted by Anonymous


The PB website is awful, the hold times are the most of any I deal with, and while the reps are not discourteous, they aren't really helpful either.

Customer Service Ratings

Based on 193 votes.

2.7

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Pitney Bowes customer service news

Tony Bianco Taps Pitney Bowes for International Expansion

The Australian footwear and accessory retailer will deploy the complete cross-border platform to answer global consumer demand. By Elizabeth Doupnik on June 28, 2017. Pitney Bowes aims to reduce global shopping friction points for online retailers.


Pitney Bowes Broadens Shipping Solutions With Financial Features

E-commerce companies that use Pitney Bowes' “Complete Shipping API” solutions can now take advantage of a suite of financial features to help streamline e-commerce transactions. The rollout includes flexible payment options as well as revolving lines ...


Pitney Bowes Puts Up $475M For Shipping Co. Newgistics

E-commerce solutions company Pitney Bowes on Wednesday said it struck a deal to buy digital commerce, shipping and fulfillment company Newgistics Inc. from a CT private investment company for $475 million in an effort to boost its expansion in the USA ...

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