Pitney Bowes customer service

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Customer Service

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  • How to reach a live person:
    • Press 9
  • Hours of Operation:
    • 8AM - 5PM EST
  • Email:
    • This information has not been added.
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  • Customer service link:
  • Description:
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Office of the President

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  • How to reach a live person:
    • Direct Number
  • Hours of Operation:
    • 8AM - 5PM EST
  • Email:
    • This information has not been added.
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  • Customer service link:
  • Description:
    • If you can't get your problem resolved, go to the Top.

User Reviews

Posted by Grrrrrr


Horrible customer support.
Billing dept cannot even add properly.

Avoid at all costs.

Posted by Anonymous


Do not go near them unless you wish to be fleeced. Read the small print with a magnifying class, then chuck it away!!!

Posted by Clem


Our previous meter agreement stated that any changes in pricing had to be made in writing with 30 days advance notice. PB began charging us $7.99 per postage refill for refills under $50.00 that were previously free. No e-mail notification, no notification by US Mail, just started billing us for them. Then they signed us up to a new agreement with ALL refills free as stated on the agreement document we signed, and promised credits for the prior charges, and then immediately began charging us $7.99 per refill on the very day the new agreement took effect! This is the worst company in existence, with the possible exception of Comcast.

Posted by clebo1


Pitney bowes you Suck, No technical person can fix my system on arrival,lots or promises but short on performance,my arrival system has been own for a weeek, cannnot find a knowledgeable person to fix,ask for a service call with a restriction imposes by you from 12-5 p.m. in order to do this had to make my It personnel available to work with your tech.just called to find you where your teh is, got the run-a round as they claimed the tech assigned to me was tied up.i have nopt received a call all day here at Partners healthcare Newton Wellsley hoospital 2014 washington Street,newton lower falls. my arrival system has been down for a week.What gives pitney bowes.!!!???Service issues with pitney bowes,they promise you an elevator and give you the shaft!!!

Posted by Anonymous


Just got off the phone with the 5th customer service rep from Pitney Bowes trying to cancel my lease. Our company was destroyed by Sandy in October 2012. We had to relocate from New York to New Jersey. Pitney Bowes was notified of this move along with all of our other vendors. I requested the machine be taken back and was informed I still had 36 months left on my contract. When was this contract signed I asked?? March 20, 2013 was the answer. Outright lie!!!. The contract renewal was sent to the Brooklyn location - news flash - Pitney Bowes - wrong address!!! The renewal was never received! Never signed!

One would think there would be more consideration for a company that lost everything with Sandy and had to start all over. Not from Pitney Bowes . The almighty dollar is more important.

Customer Service Ratings

Based on 166 votes.

2.9

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Corporate Office

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Pitney Bowes customer service news

Pitney Bowes Announces Cash Tender Offer for Notes

Pitney Bowes includes direct mail, transactional mail and call center communications in its solution mix along with digital channel messaging for the Web, email and mobile applications. Pitney Bowes: Every connection is a new opportunity™. www.pb.com .


Pitney Bowes Announces Fourth Quarter and Annual Results for 2013

Pitney Bowes includes direct mail, transactional mail and call center communications in its solution mix along with digital channel messaging for the Web, email and mobile applications. Pitney Bowes: Every connection is a new opportunity™ www.pb.com.


Pitney Bowes and Twitter Sign a Multi-year Licensing Agreement for Location ...

Pitney Bowes includes direct mail, transactional mail and call center communications in its solution mix along with digital channel messaging for the Web, email and mobile applications. Pitney Bowes: Every connection is a new opportunity(TM). www.pb.com .

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