Pitney Bowes customer service

Quickly locate Pitney Bowes technical support and customer service information below. If you have updated details for anything on this page, such as new steps for reaching a human or customer support hours, please feel free to update the Pitney Bowes page at any time.

Customer Service

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  • How to reach a live person:
    • Press 9
  • Hours of Operation:
    • 8AM - 5PM EST
  • Email:
    • This information has not been added.
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  • Customer service link:
  • Main Company URL:
  • Description:
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Office of the President

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  • How to reach a live person:
    • Direct Number
  • Hours of Operation:
    • 8AM - 5PM EST
  • Email:
    • This information has not been added.
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  • Customer service link:
  • Description:
    • If you can't get your problem resolved, go to the Top.

User Reviews

Posted by Mike


My Mail Station went out and they ordered our firm a new mail station. I have spent countless hours on the phone with many service associates who had no idea how to handle the problem nor how to contact the right dept. I kept getting transferred to different people who just handed me off to someone else. We have been customers for about 10 years now leasing our equipment and paying our bills. Please arrange to take back the old machine and the new machine that was delivered. I did speak to a service rep today for some time and she was to call me back and did not.

Posted by Grrrrrr


Horrible customer support.
Billing dept cannot even add properly.

Avoid at all costs.

Posted by Anonymous


Do not go near them unless you wish to be fleeced. Read the small print with a magnifying class, then chuck it away!!!

Posted by Clem


Our previous meter agreement stated that any changes in pricing had to be made in writing with 30 days advance notice. PB began charging us $7.99 per postage refill for refills under $50.00 that were previously free. No e-mail notification, no notification by US Mail, just started billing us for them. Then they signed us up to a new agreement with ALL refills free as stated on the agreement document we signed, and promised credits for the prior charges, and then immediately began charging us $7.99 per refill on the very day the new agreement took effect! This is the worst company in existence, with the possible exception of Comcast.

Posted by clebo1


Pitney bowes you Suck, No technical person can fix my system on arrival,lots or promises but short on performance,my arrival system has been own for a weeek, cannnot find a knowledgeable person to fix,ask for a service call with a restriction imposes by you from 12-5 p.m. in order to do this had to make my It personnel available to work with your tech.just called to find you where your teh is, got the run-a round as they claimed the tech assigned to me was tied up.i have nopt received a call all day here at Partners healthcare Newton Wellsley hoospital 2014 washington Street,newton lower falls. my arrival system has been down for a week.What gives pitney bowes.!!!???Service issues with pitney bowes,they promise you an elevator and give you the shaft!!!

Customer Service Ratings

Based on 166 votes.

2.9

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Corporate Office

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Customer Service Scoreboard

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Pitney Bowes customer service news

Bell and Howell names Pitney Bowes exec as new CEO

... a leader in providing high value customer communication solutions. I look forward to relocating to Durham and to working with the team to drive new growth through innovation and exceptional customer service." WRAL Tech Wire any time: Twitter, Facebook.


Pitney Bowes Inc.: Pitney Bowes Partners with INRIX to Help Drivers Save Time ...

Pitney Bowes includes direct mail, transactional mail and call center communications in its solution mix along with digital channel messaging for the Web, email and mobile applications. Pitney Bowes: Every connection is a new opportunity?. www.pb.com.


Broadridge and Pitney Bowes Re-Invent Mail in the Cloud with Amazon Web ...

By consolidating account activity to a single platform with a single integration, companies will be able to provide consumers with tailored communications together with advanced customer service and long-term storage of electronic communications ...

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