Posted by Mike
My Mail Station went out and they ordered our firm a new mail station. I have spent countless hours on the phone with many service associates who had no idea how to handle the problem nor how to contact the right dept. I kept getting transferred to different people who just handed me off to someone else. We have been customers for about 10 years now leasing our equipment and paying our bills. Please arrange to take back the old machine and the new machine that was delivered. I did speak to a service rep today for some time and she was to call me back and did not.