Staples customer service

Staples is a nationwide chain of office supply stores. Staples stores were one of the first big box office supply brands. Staples offers customer service by means of live chat, toll-free number, and form submission.

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Customer Service

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Phone: 800-333-3330

  • How to reach a live person:
    • Press 1 for English

      Hang on the line without pressing any options and you will be automatically transferred to a person.
  • Hours of Operation:
    • 24/7
  • Email:
    • This information has not been added.
      Click here to update this department.
  • Customer service link:
  • Main Company URL:
  • Description:
    • This line can only assist with orders. Assistance with Staples Credit Cards, Rewards, Rebates, or warranties are separate numbers. You can request a transfer to these departments though.

User Reviews

13
Apr

Posted by Miami Valley Veterans Museum Tr


on 4/13/23 at 10:40AM

Our non-profit Veterans museum is trying to add digital storage of our papers, pictures etc. We need to get new/new to us computers to do this as well as a system that will allow networking
Does Staples have any kind of grant programs to which we might apply for funding for computers.?

25
Aug

Posted by Anonymous


on 8/25/22 at 1:56PM

A HUGE thank you to your Service Rep KAILEY at the Staples in Calgary on 12St and 9Ave SW.
I was trying to scan some documents and I'm not well and couldn't figure out how to use the self serve. She helped me several times, and was so knowledgeable and so helpful and SO patient. She is a diamond. I'm going to order delivery from you, instead of another office supply, from now on.

27
Mar

Posted by Anonymous


on 3/27/18 at 3:12PM

Well David from OHIO liquidated your Cranberry, Pa. route 322 store last year but not with out the help of Donald J. Burkett, his daughter Sharon and her now husband Scott Russell. Sharon and Scott got paid but Donald never got paid for the wooden pallets he supplied nor the u haul truck used and paid for by Donald to do the job. David got both experience and other assistance or he would not have been done in weeks.The check out counters as well as many others are still sitting in the way at Donald's farm. Donald owned and operated J J trash/cleanout company and first liquidated Montgomery wards stores years ago. It is a woman that new about it in corporate head quarters that Donald assisted Dave or it would not have gotten done. There has never been a complaint against J J trash/ cleanout in about 30 years. Is that why they were not used locally instead of Dave of Ohio??? Well if we are not good enough to do the jobs in. Pennsylvania than we are not shopping in your stores nor on line

06
Sep

Posted by Anonymous


on 9/6/16 at 3:36PM

My wife just returned from your flemington, nj (reaville Ave) store upset with the treatment she received while shopping. The manager on duty around 5pm was completely rude and short with her as she asked questions regarding merchandise and rebates. My wife and I are loyal customers and shop there frequently. I don't understand why a manager would treat a customer so inappropriately. He needs to be retrained immediately or not be in retail. I am NOT happy with this event and will be accompanying my wife to the store, unless we decide to go to Office Max from now on, and we shall see if he is rude again. I don't believe he will be that obnoxious with me there!!! I expect resolution soon or you will be losing good customers and will definitely get this out in social media in a big way if not.
Frank Falcone

01
Jun

Posted by Buyer


on 6/1/16 at 10:13AM

Ordered online and laptop was to be ready in an hour. The order was not ready and I was told they hadn't processed the payment yet. Was given the generic phone number to call. Save yourself some time and ask for the credit department right away. The credit department had to call the store manager to make special arrangements because even though there are 7 in stock they want to ship my order to the store for pickup tomorrow. ??? I was on the phone a minimum of 45 minutes. I would suggest not placing your order on line for pickup same day.

View all 123 Staples customer service reviews »
Customer Service Ratings

Based on 269 votes.

2.9

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