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I had Amazon assist me with an issue from their delivery service, UPS. They were extemely helpful, knowledgeable, and understanding. Through several calls with Amazon and UPS I was able to confirm that UPS had misplaced the order and would need an additional day or two to locate it. Amazon offered to discount the item, as they are a class act, and as always, made me feel like I was dealing with the best in the business!


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