Flag Baskin Robbins Customer Service Review

Please use the form below to report a comment to us. We do our best to monitor user customer service reviews and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this review to our attention.

just left the Baskin Robbins in Grants Pass Or. and I will never go back!! We got in line at 950pm and were the 3rd and last car, store closes at 10pm. When we got to the window, we were told, sorry my boss told me to tell you we are closed. I replied but we were in line before closing. the girl repeated the same thing, sorry my boss says we are closed. Another girl came to the window so I asked for the bosses name who said this, her reply was we all know we close at 10pm, I said yes but what is the bosses name, again same reply so I asked who is the boss who just told her this? she said we are all equal. So I said what is your name and the names of the others here? Her name was Jenna and the other name I got was Lacey. I told her I was going to contact corporate and also make sure the town knew about the bad customer service. Never were we asked what we wanted, which was a single scoop if ice cream. how long would that have taken?? I will never go back to this location again, and that is really sad because they have the best chocolate chip ice cream around. yes that is how simple it was, a single scoop of basic choc chip ice cream. I sure hope the owner of this location cares more about his business than to let these little girls be that important.


While You're Here...
  • Add new companies
  • Update listing information
  • Rate a company
  • Leave your comments
  • Link a YouTube video