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There were so many negative reviews listed here that I felt compelled to leave a comment. We have been Verizon customers for at least 15 years minus one terrible year where we has switched to another company that we hated so much we paid an early termination fee and fled back to Verizon. We have had nothing but great customer service with them. Cell service has been great. Data speeds are crazy fast. The only issue we've had is getting service in rural areas were there are nothing but GSM towers so only AT&T and TMobile users get service. But the cost.... Great service, high cost. We have finally switched to a budget prepaid carrier solely for the cost. The speeds are a fraction of what Verizon gave us but acceptable and and I'm having to give up my personal hotspot but we're paying 50% less. Even when I called today about canceling our Verizon lines the customer service rep was very nice about it and helped me with no pressure, just "Sorry to see you go." If money is no object, go for Verizon. They are great.


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