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So disappointed with charter! First they are extremely difficult to reach and even more so to talk to a real person. Secondly they quote you one price and bill you another ( I even went in to their office and was given the full price including taxes etc). I had one normal bill and then it jumped up $13 the following month. I was also without phone and wifi off and on for 5 days before that was resolved. Looking now for a new service


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