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My Mother and I have been customers of State Farm for a few years now. Fortunately we've never had to use our policy, until recently. We are in terrible need of a new roof on our house and although State Farm sent an adjuster out here it was determined that I our roof damage was do to wear and tear.My Mother and I both live alone together.We have large holes in the roof and it is leaking considerably and the ceiling is almost coming through. My question is why doesn't State Farm reach out to the people that really need the help. State Farm is over a billion dollar company and all we need is about $5,000 to put a new roof over our house!!We pay our policy every time it comes due and receive nothing from Statefarm. State farm DOES NOT CARE about the needs of REAL people in crisis. We'll be looking for a new insurance company. SHAME on you State farm. You don't get it, you just want the money!!!!


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