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About 4 week ago I started having slow downs with my internet and dropouts on my phone. After some time on the phone with the automated attendant and with the reprehensive you sent a young man out. He discovered there was low signal and changed several connectors and a piece of cable that turned out to be indoor cable that the original installer put outdoors. He said that someone would be out to bury it, I told him that because it was going through my perennial flower garden I would bury it along the side. But I would like the cable that had been left un buried behind my house for eight years. He checked it replace a splice connector that was not sealed for underground and said he would have them bury that. I did bury the new cable out side of my flower garden and I thought all would be well when the buried the cable behind the house.
Last week I was out of town and when I come back I find that the cable in front of the house that I buried had been pulled up and they had plowed some kind of spade through the middle of my violets and iris, walked on top of my lilies but had left the cable on top of the ground behind the house.
Such incompetence is a poor representation of you company and I hope you don't let me wait another eight years to bury that cable but stay out of my flowers.
And DO NOT come to my house with out a call first.


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