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Today I made a purchase with Babies r us over the phone. They said my transaction was declined, when in faceted it had been authorized. I was on the phone back and forth with customer service representatives and supervisors. I also did 2 third party calls with my credit card company, who confirmed that the transaction was authorized. In turn babies r us a big corporation did nothing for me but say I am out of my money. I really needed this gift so I also payed for express shipping. They will not give my money or the items and basically said I am sorry but you are out of luck on our end you have to dispute the transaction with your bank and place the item over again. I am really disgusted and surprised that I was scammed by a company I purchased from throughout my children's infant and toddler years. Since this was an item much needed on a registry. I will have to find another way to purchase it. I would recommend to anyone who is having a baby in the near future. Go to target or baby depot for there registry. I am so upset right now because I have no way to repurchase this item because that was my last. Unhappy ripped off customer.


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