Posted by Denisse
Last week I went to toysrus (Norwalk.Ct) to buy a gift for my best friend. Since the article was not in the store we needed someone to help us sort it online. When we went to the customer service person who checked us in was extremely rude. She just did not want to help, his name Denisse.
It is important to locate staff within the store, if you want someone in customer service that is friendly is someone who really wants to help clients.
I think Denise needs a training service.