Flag SunTrust Customer Service Review

Please use the form below to report a comment to us. We do our best to monitor user customer service reviews and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this review to our attention.

My name is Tony Williams, my wife is Karen Williams. We have been banking with Suntrust for over 30 years and have several accounts. I will be leaving because of the very poor service I have had the last several visits at the Roswell rd. (5900 blk) location. The rep there refused to give me a $400 change order.. My company has an account at Bank of America but I was at Sunburst doing my own banking and hoped I could keep from driving around Roswell. I understand that the business account was elsewhere but I felt that they could do it for one of their own customers. I even agree to pay the change order fee she said would be associated with the transaction. My restaurant is across the street from Suntrust . Poor customer service. I'll be taking all my business, personal, investment snd private banking to Wells fargo.


While You're Here...
  • Add new companies
  • Update listing information
  • Rate a company
  • Leave your comments
  • Link a YouTube video