Flag Blue Cross Blue Shield of Florida Customer Service Review

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I signed up for Florida Blue and paid the first month's premium on 12/07/15. It is now 01/08/16 and I still don't have a member ID card, nor an Evidence of Coverage. I called last week to request it. The man I spoke with gave me my member ID number but couldn't tell me when my card and EOC will be sent. I know the Insurance Commissioner requires insurance companies to provide this within a certain timeframe. Florida Blue has failed.


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