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I have gotten the worst support in trying to access download of software that I purchased. After sending numerous emails that the spelling of my first name was wrongly used for the access login to Dell's download locker which locked me out after 3 attempts. I have tried several email attempts to get this corrected but no success. Then after calling I have been placed on hold for over 20 minutes all to try and gain access only to told the department is now closed.


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