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I was into my account an hour ago and was logging out when my Hot Spot Wi Fi decided to cut me off at the same time, therefore I don't know if I am logged out or not. I keep trying to get back into my account and I receive error messages from John Hancock. At this point I cannot get into Hancock account at all. How do I resolve this problem..
I purchased a John Hancock Life Annuity on August 17 2010.

Donald R. Lewis


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