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I am so over State Farm. The agents at the Austell, Ga location are VERY unprofessional. ( Tricia and Robert) I recently started my policy with Sate Farm in June, and since then they haven't had their stuff together. I am currently under my mothers insurance, but separate policies. I gave them my card number when I FIRST started my insurance. July came around and no money was taken from my account. I give them a call and come to find out my policy has been cancelled. I was livid. I was driving around with no insurance for a month. Knowing that, I went ahead and paid the 90% of my insurance. I call again today to see when my next payment is due, come to find out my policy has been cancelled AGAIN. These imbecile's ended up making that payment towards my mother's policy. I am so tired of these dummies not knowing how to make payments toward ONE account. They have one job and cant even do that right. Now, they are trying to make me pay for insurance when I did NOT have any according to them. State Farm has to get it together! Retrain their employee's, something! They are NOT there like a good neighbor. Unlike them, a GOOD neighbor is more helpful than hurtful.


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