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I had a fraudulent chargeo on my account for over $1600 for airline tickets. Even with the proof of it being fraudulent, I didn't get a refund and after calling for over a month to get paperwork sent via mail for appeal I keep getting a runaround. I know SunTrust has my correct mailing address because I get statements. I've accrued overdraft fees besause if this and have two small children as a single mom. $1600 is a lot of money to me. If anyone should care about this, it should be the bank that I pay to handle situations like this!!!! I'm furious and will go to the highest lengths until this is fixed.


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