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In August of 2014, I purchased a printer from Office Max. Four months later, it started displaying manufacture defaults. I contacted the store where I bought it from in May and explained that I lost my receipt, however I did have a receipt for something else I purchased that sameday, so I thought that would help. Contacted Customer Service and explained my dilemma. The agent took my information and said I should receive an email with further information on what to do next. It's now April 15, and I haven't heard from Anyone!


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