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I honestly think Intuit / Quickbooks has worse service than Comcast......if that is at all possible. I have called 8 times (so far) to reduce my number of users from 5 to 3 due to their insane price increase. As of today I am still not able to reduce the number as I keep getting put on hold. I have a confirmation number from back in December when I called to do this and was told it was done! Now there is no record of that confirmation number and I am still listed as having 5 users which is what I supposedly will be billed for!!!!! Seriously???? And this is how they want customers to be treated????


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