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I am your longtime customer and I did not have to reach out to you until now. I went to PNC Elk grove village, IL location on November 19th to deposit two checks of total of $14000 ( CAD and $7000 each) to this location.
I followed up after 10 days as I was told it will take 10 days to deposit and I was old it will take 3 to 8 weeks. I followed up again after 3 weeks on December 12th and I was told we will follow up on Monday.

It does not even shows any activity on my account, bank manager and employee are useless. Bank manager is very rude and I do not think she knows how to handle anything.

At this time I am worried did back lost my check. Where my check is. Exchange rate have been change from deposit to now who pay me for my losses and I am in need of that money who is responsible here.


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