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This is my Sophia Barksdale official notice as of 11/21/2014 I am canceling my insurance policy with State Farm. I don't know if this email will help or do any good, but I did want to let someone know about my experience with one of your State Farm agents: Lem Howard of 2716 Evans Mill Rd Lithonia. He is the reason why I am cancelling my policy. He started out nice and he attempted to be helpful, but when we disagreed about the date my car insurance was suspended on, which was the 11th but someone at his office backdated the bill to the 8th or 9th, (without me knowing or my consent) to file a tow claim for the indent. Which cause an increase in my bill, (which had this been explain correctly to me in the start, I would have selected not to file the claim.)He become very nasty, hasty, and offensive, advised me he was an independent agent no one was above him, the context of (if I did not like his answer that was nothing I could do) and verbally implied for me to cancel my policy and he did not care, told me to have a good day and hang up on me. Sadly I love state farm and always speak highly of the company. But this has left a bad taste in my mouth, and maybe he is right that no one can stop him from losing state farm customer, and damaging the State Farm brand. I just figured it was worth a try.


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