XM Radio customer service

Quickly locate XM Radio technical support and customer service information below. If you have updated details for anything on this page, such as new steps for reaching a human or customer support hours, please feel free to update the XM Radio page at any time.

Customer Service

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  • Hours of Operation:
    • Mon - Fri: 8am - 11pm EST
      Sat: 10am - 10pm EST
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For Account Cancellation

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User Reviews

Posted by Anonymous


How do I get my money back? I bought xm radio to hear 40's on 4. I am Very angry!

Posted by Anonymous


have two vehicles xm radio want to know who authorized removing 40 's on 4 with billy joel I paid for xm radio with ability to get 40's on 4 not billy joel please respond how you can legally do this dr. Samuel Sansone

Posted by Anonymous


I am sick and tired or one of someone from another country calling me daily to get my credit card number to renew my subscription, aint gunna happen. I have had the service for 6 years and the reception has done nothing but got worse, so paying what they want for radio I don't think so...

Posted by Anonymous


the worst customer service ever! Why am I surprise4d to learn that you owned by Direct TV...LOL

Posted by Anonymous


I have tried to cancel my subscription and was transferred 4 times having to repeat each time my entire record and the last person in the cancellation dep't hung up.

Customer Service Ratings

Based on 532 votes.

2.1

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Corporate Office

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Customer Service Scoreboard

See detailed XM Radio customer service rankings, employee comments and much more from our sister site.

XM Radio customer service news

Sirius XM Radio Inc (NASDAQ:SIRI) To Launch Full Time Radio Channel With ...

When Things Go Wrong — this is a program where listeners folk in and narrates their experience with any kind of customer service which was inadequate and the hosts will try to find out the things which went wrong. Sports Business — in this program ...


Sirius XM Radio (NASDAQ:SIRI) Listeners Want BBC Radio 1 Back On The Satellites

With no official announcement from Sirius XM, BBC Radio 1 listeners began calling Sirius XM's customer service for an explanation. Some were told that the channel was still there and that maybe there was something wrong with their radio. ...


XM Radio: Useful Service, Useless Customer Service

I don't see how XM believes that their overseas call center is providing good service to their customers. Note to XM: the point of a customer service call ...

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