XM Radio customer service

Quickly locate XM Radio technical support and customer service information below. If you have updated details for anything on this page, such as new steps for reaching a human or customer support hours, please feel free to update the XM Radio page at any time.

Customer Service

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  • Hours of Operation:
    • Mon - Fri: 8am - 11pm EST
      Sat: 10am - 10pm EST
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For Account Cancellation

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User Reviews

Posted by Anonymous


How do I get my money back? I bought xm radio to hear 40's on 4. I am Very angry!

Posted by Anonymous


have two vehicles xm radio want to know who authorized removing 40 's on 4 with billy joel I paid for xm radio with ability to get 40's on 4 not billy joel please respond how you can legally do this dr. Samuel Sansone

Posted by Anonymous


I am sick and tired or one of someone from another country calling me daily to get my credit card number to renew my subscription, aint gunna happen. I have had the service for 6 years and the reception has done nothing but got worse, so paying what they want for radio I don't think so...

Posted by Anonymous


the worst customer service ever! Why am I surprise4d to learn that you owned by Direct TV...LOL

Posted by Anonymous


I have tried to cancel my subscription and was transferred 4 times having to repeat each time my entire record and the last person in the cancellation dep't hung up.

Customer Service Ratings

Based on 532 votes.

2.1

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Corporate Office

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Customer Service Scoreboard

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XM Radio customer service news

Sirius XM Radio Inc (SIRI): Sirius XM: A Closer Look At Fundamentals And ...

In addition, sales and marketing and customer service and billing expenses are likely to rise to support a growing customer base. Also, interest expense will be rising. That leverage is at 3.5 times, and it won't be stopping there. CFO David Frear was ...


Sirius XM Radio Inc (SIRI) news: Sirius XM: One Small Step At A Time

... what percent of subscribers converted from trials to self-pay subscribers, how many self-pay subscribers canceled, how much money the company spent per subscriber on customer service and billing, etc., giving investors and analysts a lot to think ...


XM Radio: Useful Service, Useless Customer Service

I don't see how XM believes that their overseas call center is providing good service to their customers. Note to XM: the point of a customer service call ...

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