XM Radio customer service

Quickly locate XM Radio technical support and customer service information below. If you have updated details for anything on this page, such as new steps for reaching a human or customer support hours, please feel free to update the XM Radio page at any time.

Customer Service

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  • Hours of Operation:
    • Mon - Fri: 8am - 11pm EST
      Sat: 10am - 10pm EST
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For Account Cancellation

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User Reviews

Posted by Anonymous


Hello
Can you tell me the cost per month to receive satlite radio.
Thanks
Julien

Posted by Anonymous


How do I get my money back? I bought xm radio to hear 40's on 4. I am Very angry!

Posted by Anonymous


have two vehicles xm radio want to know who authorized removing 40 's on 4 with billy joel I paid for xm radio with ability to get 40's on 4 not billy joel please respond how you can legally do this dr. Samuel Sansone

Posted by Anonymous


I am sick and tired or one of someone from another country calling me daily to get my credit card number to renew my subscription, aint gunna happen. I have had the service for 6 years and the reception has done nothing but got worse, so paying what they want for radio I don't think so...

Posted by Anonymous


the worst customer service ever! Why am I surprise4d to learn that you owned by Direct TV...LOL

Customer Service Ratings

Based on 533 votes.

2.1

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Corporate Office

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Customer Service Scoreboard

See detailed XM Radio customer service rankings, employee comments and much more from our sister site.

XM Radio customer service news

SIRIUS XM Radio Q4 2009 Earnings Call Transcript

customer service and billing costs per sub improved 10% to $1.06 per month or on a margin basis from 10% of revenue to 9%. Revenue share and royalties ...


Sirius XM Radio Inc (SIRI) news: Sirius XM: One Small Step At A Time

... what percent of subscribers converted from trials to self-pay subscribers, how many self-pay subscribers canceled, how much money the company spent per subscriber on customer service and billing, etc., giving investors and analysts a lot to think ...


Sirius XM Radio (SIRI) Wants You To “Hear It Everywhere!”

Is taking the time to call into Sirius XM customer service worth saving $2.99? That's up to you to decide. by Demian Russian.

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