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I am extremely disappointed with PNC bank's service. I have been with PNC for over 22 years and I never seen so much incompetency from you bank. All I wanted was to get a Debit card for my wife. I went to your Miracle Mile PNC branch and added her name to my saving account and expected the Card to arrive in few days, the card never came, so, I called the branch and spoke with the branch manager and he set up the card to arrive at my house in seven days. The card came within few days but the card was useless because according to lady at the Forest Hills branch the account with which it was connected with did not have ATM access enabled. So, my wife and I went to your Forest Hills branch, and the lady I spoke started giving me a long sale pitch of investing my saving account money into PNC financial systems, when I totally refused then she finally added my wife's name to my checking account, and she promised me that my wife will get the Debit card in seven days. 21 days has passed and the card never hasn't arrived yet. I believe the lady who added my wife's account was more focused on being salesperson rather than helping me. I am very unhappy with your service. Thank you


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