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I got an email from microsoft saying that they could not bill my credit card for my yearly hotmailplus subscription.When I tried logging into my account I forgot my security number and had to reset it. After successfully performing the reset, when I tried to log in to my account I got a message saying I can't log into my account for 30 days after a security reset. Called customer support and after spending an hour with them, I was advised that they couldn't bill my credit card due to problem with their system. Due to their issue my subscription will expire because I can't update my cred card info


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