iPhone customer service

We hope to provide a complete resource for iPhone customer support and customer service contact details below. Help us keep our directory current by adding any updated information you may have for iPhone.

Customer Service

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  • How to reach a live person:
    • Keep pressing the "#" sign until you are transferred to a live person. Took me about 7-8 times.
  • Hours of Operation:
    • This information has not been added.
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  • Email:
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  • Customer service link:
  • Description:
    • Mac, iPhone, and iPod customers within 90 days of ownership are eligible for complimentary phone support — one support incident per iPod and unlimited incidents per Mac. iPhone comes with up to two years of technical support while your iPhone is subscribed to wireless service from one of Apple's exclusive wireless carriers for iPhone.

User Reviews

Posted by ANA F

I am very disappointed about my purchase, it did not meet my expectations and I am not satisfied at all. Following are my complaints:
Very often, frequently, it does not charge or if it starts charging, it does not take a full charge.
The button/kay for wifi is always color gray
the headset mobile does not work
I am very disappointed I paid lots of money for it ($544.99).Please, explain. Thanks a lot for you attention in resolve my case

Posted by Anonymous

I do business in Saint Paul and suburbs, but the city is not listed for anything, for example the clock. Is it possible to add Saint Paul into your city lists?

Posted by Anonymous

My i phone updated. Wants log in. Said it sent it to me at my email. Did not receive the information at either email address. Believe they have Now I cannot use my phone. Must have ability to use phone for emergency calls from Nursing Home for my Mom and hospital for my grandson. Please help! I never would have updated if I knew I could not use. Only phone. HELP

Posted by Anonymous

I was stuck and in ten minutes, Chris had me up and running. No one put me on hold, didn't have to keep pushing #. Nothing could be better. Thanks for great service.

Posted by Rick

Your help page is worthless. I typed a question into the box and got another box. Retyped the question, and got another box. Retyped the question and got another box. My guess is this will take me to another box.

Customer Service Ratings

Based on 388 votes.


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