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In my recent experience with our Concierge Service, I needed help with using my email - how to be sure I was saving those that I had received and sent as ongoing correspondence. My Serviceman was Ankit Srivastava, for Service . He was very cordial and concerned that I was understanding him well. He logged on to show me how to make folders and sort my emails into them. I am 71 and don't always remember how to do things that I don't do on a daily basis. My daughter was unavailable at the time and I was afraid I was losing the emails as they disappeared from the Drafts list. A big thank you for a job well done to Ankit and followup.


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