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Called today with a question about "what is the Sensible Minutes Plan" that I am being charged for and the customer service representative told me she didn't know and that she asked three other people and they didn't know either. She said" ill just remover the charge". I said by removing the charge though I am not sure if you are removing a service that I will need. I was being very polite needless to say the conversation continued and she was very rude. I was shocked at how rude!


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