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We purchased a new car and the car lot we went through delt with Wells Fargo, we fallen on hard times due to selling our cafe to a family member that never came through with our 70g. So we called to reschedule a payment a, the worst and rudest customer service I have ever delt with! It was not even customer service! It was a representative criticizing and nasalizing our finances and our lives. When they answered the phone the conversation started with....what can I help you with Sommer, in a hateful tone! Over all experience was unbelievable, I own a cafe and if I spoke to anyone the way they did me, I wouldn't have any customers!! We are refinancing our new car through the first bank we can switch to. Total BS....


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