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my experience with capital one was good in the way they speak friendly but its still bad by providing wrong information.

i applied for credit card and for over 2 month i have been told that my application is approved but after couple days i check where is my card they say its still pending for approval. this is happened 6 times already, so what do you call this??

regardless there friendly talk, hotline is fairly educated, i think they are not even graduated from high school,
for those from hotline defending them selves or acting like happy customers , stop that because we all know you are customer service not a capital one card holder.

in short,capital one customer service , speak friendly but not educated enough "Low employment standers". they easily provide wrong info.
and they don't keep there promise and never give you a call back.


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