Posted by Miked1100
I cannot get to customer service without a card. I need to resolve an account paid off 3-4 years ago
Capital One customer service
Find contact information for Capital One customer service and technical support below. While here, don't forget to rate your customer service experience, add comments and find the latest Capital One customer service news.
- How to reach a live person:
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- Hours of Operation:
- Customer Service
24/7
Online Banking:
Mon-Fri: 7am - 8pm CST
Sat-Sun: 8am - 5pm CST
- Customer Service
- Email:
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- Customer service link:
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User Reviews
24
Mar
24
Jan
29
Jul
Posted by Anonymous
I had applied for a loan, and gotten turned down. I have received phone calls several times a day for the past two months in regards to the application. I have requested at least five times to be taken off the list as I have gotten what I needed else-where and I am still receiving phone calls. I am at the point where I am considering filing a harassment charge if they continue to contact me.
26
May
Posted by Anonymous
After 30 years. I am closing all my accounts, personal and business as well as debit and credit cards because Capital One Customer Service has gone down hill and fast. Specifically, the bank manager makes promises and doesn't keep them, ignores personal concerns, abuses his perceived power.
Making calls to "customer advocacy" takes a half an hour of transfer calls to people who DON'T CARE. This word must travel fast to any potential customer. AVOID CAPITAL ONE AT ALL COSTS or it will cost you.
28
Oct
Posted by Anonymous
I use to have 3 credit cards with capitol one..paid them all off in full...so that was at least 9yrs ago...so now I have been getting pre approved applications for their card..asking me to be a customer again...so just to see what would happen if I did reply to their request using a reservation code and access code...which is suppose to be pre approved...they of course denied me...so why do they send these things out? makes no sense...