Flag Citi Mortgage Customer Service Review

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I have had a horrible experience with Citi while trying to pay down my principal. They apparently can not locate a wire transfer of $14,000.00 and have been virtually useless in terms of trying to help me resolve this. All calls to customer service have lead to dead ends and no one can seem to trace these moneys. How can you not trace a wire transfer. As of right now my money is floating in the ether and I am relying on this transaction in order to purchase my next home. Screw you CIti Mortgage! i will never bank with you ever again!!


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