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Dealing with Capital One customer service is absolutely horrible. Their representatives are lacking general knowledge. I wonder if they use a third party call center? It is always "may I put you on hold for a minute,my managers are not taking calls,if you have a complaint you may wright to" never another number or extension or even a website are mentioned. Absolutely, horrible and to make matters worse nothing has been reolved and you are left with trying to find an alternative number,e-mail address etc. Absolutely ridiculous!


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