Flag Pitney Bowes Customer Service Review

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Our previous meter agreement stated that any changes in pricing had to be made in writing with 30 days advance notice. PB began charging us $7.99 per postage refill for refills under $50.00 that were previously free. No e-mail notification, no notification by US Mail, just started billing us for them. Then they signed us up to a new agreement with ALL refills free as stated on the agreement document we signed, and promised credits for the prior charges, and then immediately began charging us $7.99 per refill on the very day the new agreement took effect! This is the worst company in existence, with the possible exception of Comcast.


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