Flag Citi Mortgage Customer Service Review

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OMG......trying for almost 2 years to do a short sale, numerous documents, over & over, no one is authorized to talk to you....so frustrating so I go to court mediation every 4 to 6 weeks, sounds like its all good with Attorney & someone who actually does talk on speaker phone from Citi, say what they need, I do it within 24 hrs, then out of the blue get another letter saying can't approve short sale, missing documents.... Can't get info out of Citi or their attorney. Already lost buyer after 8 months, now have another but REALLY, Can they get their act together & help people.....


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