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Well I waited almost a year before purchasing the $800.00 Weber Grill. Hard to believe they would lose a customer and possibly recieve negative reviews over something as small as replacing the grill grates. Only had the grill a month. It's covered and well kept. Everything I put on it sticks. I have called everyone I know wanting help. Even spoke with Mark Kwasigrove,VP of customer service. He just wanted to tell me how I was cooking the food wrong. WOW!!!! Thanks for allthe help and rude service with the lady I first spoke with in Illinois. I am most likely stuck with the peoblem, but I willdefinetly not buy another Weber product. Scott!!


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