HughesNet customer service

Find contact information for HughesNet customer service and technical support below. While here, don't forget to rate your customer service experience, add comments and find the latest HughesNet customer service news.

Phone Support

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  • How to reach a live person:
    • Speak "I would like to sign up" and you will be taken directly to a customer service rep
  • Hours of Operation:
    • 24 hours a day, 7 days a week
  • Email:
    • This information has not been added.
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  • Customer service link:
  • Description:
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User Reviews

Posted by Anonymous

My hughes net has been off for several months and at that time I had a bill for 16 dollar.I did not have it no more I were like you to quiet senting me letters.roy lafon. Account # was by the way you need to come get your pipe

Posted by Anonymous

What customer service. It is impossible to reach a live person, unless you need tech support and then it is Kuala Lampur or some such place. Prior to updating to Gen 4 I would have recommended Hughes Net to anyone. Ever since the upgrade I have had nothing but trouble. If I weren't tied to a new contract, I would change service.

Posted by Anonymous

This is the worst company ever. The internet runs really slow and they charge for additional usage. I would never recommend them to anyone. They also charge your debit card when you no longer have the service. What a joke? Buyer be ware.....

Posted by Bobbi Wilber

Your employee, Travis Mabee, of Hinsdale, NY, installed my new equiptment on February 25, 2014. He had my husband dig the hole for the post the dish was going on. He "installed" the dish, then told me in three days he would be back to re pinpoint the dish (as it was only at 80 percent). I called five days after the installation, no response! Then texted him lastnight (March 29, 2014). He responded this morning with yelling and threatening to call the cops on me for having a want for him to complete his job. He claims my computer is the problem. The actual problem is, I try to just get connected and i\I get a notification that there are no connections. Then randomly the connections are available. That is not a result of the computer, it's the dish not being at 100 percent.

Posted by cindymindy

The worst internet company ever!!!!!! They charge too much for internet that doesn't work! So I cancelled and several months later they charge my debit card $216.00 for some box that is connected to the dish, but they never sent me any email or letter telling me I had to return it!! And now I'm stuck trying to figure out what exactly they want back because their customer service suck!!!! They don't help at all and tell me something different every time!!! I hate you hughesnet! ! I tell everyone not to get hughesnet. Stupid company is a sham!!

Customer Service Ratings

Based on 180 votes.


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HughesNet customer service news

ACN Now Offers HughesNet Gen4 Services

ACN provides the services people need and use every day including Home Phone Service, Wireless, Energy, Television, Home Security and Automation, High Speed Internet and technical support Support. ACN operates in 23 countries with offices located ...

Hughes Announces Major Enhancements to its HughesNet Service Delivering More ...

"Hughes will be continuously improving the HughesNet service over the coming months with optimization technologies, and further enhancements to service plans and customer support. Our vision is to take satellite Internet to the next level with the most ...

Infodish, The Nationwide HughesNet Internet Reseller Giving $50 ...

Infodish is a national distributor that markets all the services and products of HughesNet through its reselling programs. Apart from selling HughesNet satellite internet service, they also provide technical support 24/7.

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