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To Whom it may concern.

I have been trying to get in contact with your adjusters (Laquinta and Kentrell) for several weeks, I sent SEVERAL emails, left SEVERAL messages, ( all documented) however no body replied to me. Now I received a letter for a mediation request, how I am suppose to do any mediation with anyone from your company, if NOBODY call back nor reply emails?
Do we really need to involve our lawyers in this claim? I have pictures AND paper work signed by your insured to support our bill.
This is the way Allstate works? I am not sure about that. Around The Clock was willing to negotiate the bill, however No interest was shown from AllState. Are you in good hands?????????? Gotta be kidding!!!!


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